The Consumer Protection Agency (CPA) has called for legal action against five e-commerce platforms operating in Ghana, including Temu, for selling imported products that have not been approved by the Food and Drugs Authority (FDA) and the Ghana Standards Authority (GSA).
In a statement issued on June 2, 2026, the CPA said its investigations found that these online platforms were allowing imported products to be sold and delivered to customers without meeting Ghana’s required safety and quality standards.
According to the agency, all imported products meant for sale in Ghana must first be registered and certified by the FDA and GSA.
This is especially important for medicines and health-related products, which can affect people’s health if they are not properly tested and approved.
The CPA said its concerns were raised after receiving several complaints from consumers who had bought faulty or potentially dangerous products through these platforms.
One reported case involved a cream advertised as a belly-fat reduction product that allegedly caused serious skin burns. In another case, an electronic device reportedly exploded while it was being charged.
The agency said these incidents show the dangers of allowing unregistered products onto the market.
It warned online marketplaces and delivery companies to ensure that all imported products sold in Ghana comply with FDA and GSA regulations.
The CPA also cautioned that businesses that fail to follow the law could face legal action.
The agency reaffirmed its commitment to working with the FDA, GSA, and the Ghana Revenue Authority (GRA) to identify and remove unregistered and non-compliant products from both online and physical markets across the country.
