The Controller and Accountant-General’s Department (CAGD) has disclosed that it has processed and paid all 6,079 teacher promotion cases submitted by the Ghana Education Service (GES), dismissing claims that it is responsible for delays in paying teachers’ promotion and upgrading arrears.
The department said the cases were fully processed, with the corresponding arrears included in the September 2026 salaries.
However, it explained that documentation for the majority of the 58,620 teachers expected to benefit from the promotion exercise had not yet been submitted by GES.
The clarification follows concerns raised by the Ghana National Association of Teachers (GNAT), the National Association of Graduate Teachers (NAGRAT) and the Pre-Tertiary Teachers’ Association of Ghana (PRETAG) over delays in placing promoted teachers on their appropriate salary scales.
According to CAGD, although GES was expected to submit documentation covering 58,620 promoted staff, only 6,079 completed cases had been received as of September 22, 2026.
The department stressed that it could not process salary adjustments and arrears without the necessary documentation from GES.
Under the government’s payroll system, GES is responsible for initiating and effecting promotions through its Human Resource Management Information System (HRMIS), while CAGD manages the Integrated Personnel and Payroll Database 2 (IPPD2), which validates promotions and processes the corresponding salary adjustments.
To facilitate the process, GES is required to submit a duly completed and signed promotion or change-of-grade input form, alongside the promotion or upgrading letter issued to the affected teacher.
CAGD explained that the documents serve as essential controls to prevent “fictitious promotions, unauthorised salary adjustments, and irregular payments.”
It added that the documentation requirements were intended to safeguard public funds while ensuring that eligible teachers received their rightful salaries and arrears.
At a meeting held on August 31, 2026, involving the Ministry of Education, teacher unions, GES management and CAGD, it was agreed that GES would submit a master list of promoted staff, together with their promotion letters and completed input forms.
The agreement was aimed at facilitating the payment of promotion arrears to affected teachers, with the adjustments expected to take effect from January 1, 2026.
CAGD said it subsequently received 6,079 cases from GES and processed all of them for payment in the September 2026 salary cycle.
“It must therefore be emphasised that CAGD has processed every valid case received from GES,” the department stated.
It maintained that any outstanding payments were attributable to cases for which GES had “yet to submit the requisite documentation for validation and processing.”
The department further explained that cases without the necessary supporting documents would remain suspended until the required information was submitted and successfully validated.
CAGD reaffirmed its commitment to working with the Ministry of Education, GES, teacher unions and other stakeholders to address legitimate payroll concerns.
It also urged stakeholders to refrain from making statements that could cause public anxiety or misrepresent the department’s role in processing teachers’ promotion arrears.
The department assured teachers that all legitimate payments due to them would be processed once the required documentation had been submitted and validated.
It further reiterated its commitment to transparency, accountability and the prudent management of the government’s payroll.
