We are disappointed customers failed to adopt resolve mechanisms – Gold Coast Management

Management of Gold Coast Fund Management (GCFM), has expressed its disappointment in how some customers ignored all the resolution mechanisms proposed by the company and settled on demonstration as the only resolve.

According to the company, measures had been put in place to ensure that each and every customer receive their monies.

The company in a statement, explained that it had earlier announced that it will pay customers with investments below GHS 2,000 and also took steps to engage customers in a barter program that will allow customers acquire brand new items.

“We have taken all these steps and we will continue until every customer is satisfied. As we are able to collect our funds from those who owe us, the rate at which we can move to those with higher balances will increase.

“We are currently calling our customers with balances under GHS 2,000 to confirm their mobile money or bank details and make arrangements to pay them. We are aware that members of the group have encouraged those receiving calls not to answer the phone and not to come for their money, arguing that these payments are part of tactics to reduce their strength as a unified group. ”

The company is therefore assuring the customers that it is committed to resolving all challenges affecting them.

It however cautioned aggrieved customers who would want to take the law into their own hands and destroy company property to desist from such acts, adding that persons found culpable will be made to face the full rigors of the law.