The Electricity Company of Ghana (ECG) has commenced the replacement of postpaid, non-smart prepaid and faulty meters in the Accra West Region.
The districts under the Accra West region include Ablekuma, Achimota, Amasaman, Bortianor, Dansoman, Kaneshie, Korlebu and Nsawam.
A statement released by the company on March 4, 2024, explained that “with the smart prepaid meters, customers have the convenience of remotely topping up credits unto their meters using the ECG Power App or short code *226#, anytime and anywhere”.
During the replacement exercise, customers are required to allow officers access to their premises to place their meters at no cost.
The team undertaking the exercise are also to identify themselves with an official letter from ECG authorizing their activity.
Meanwhile, the company assured that outstanding credit balances on customers’ old meters will be accounted for and transferred to their new smart prepaid meters.
Find the full statement below;
