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CSA Warns Against Online Fraudsters Targeting Bank Customers

Source The Ghana Report

The Cyber Security Authority(CSA) has cautioned the public against online fraudulent activities targeting customers of banks in Ghana.

According to a statement dated November 15, 2022, CSA said it has received several reports regarding online schemes that are fraudulently baiting customers of various banks.

The statement revealed that “customers of these Banks first receive an SMS supposedly from their bank informing them that they will be receiving a call from an agent who will be assisting them to link their Ghana Cards with their accounts and credit/debit (ATM) cards.”

The supposed agents of the banks then reach out to customers, requesting personal identifiable information such as Ghana Card details and primary account numbers of debit/credit cards,

They also ask for card verification value numbers, the expiry date of the cards, One Time Password (OTP) among others, as part of the linking process.

“Once the requested information is provided, the fraudsters undertake several online transactions, causing financial loss to victims,” the statement added.

CSA further advised the public to refrain from sharing sensitive information such as personal identifiable information(PII) and One Time Passwords (OTP) with any third party.

 

Below is the statement from CSA

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