The Electricity Company of Ghana (ECG) has urged its customers using the Nuri prepayment meters to purchase sufficient credit to last at least one month to avoid disruptions during an upgrade of the system.
This is due to the Standard Transfer Specifications (STS) protocol to upgrade all STS metering systems.
This, the company said, is to enhance the system’s efficiency and ensure uninterrupted vending services.
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“Please buy enough top-up credit that will last for at least one month in order not to experience vending disruptions that might arise out of the ongoing Nuri meter upgrading exercise,” a notice dated November 23 read.
The electricity provider further encouraged customers to contact its call centre or social media platforms for an immediate upgrade to their Nuri prepayment meters.
Below is the full statement
