The Electricity Company of Ghana (ECG) is set to embark on an exercise dubbed ‘Operation Fix the Bill & Pay the Bill’.
The exercise will begin from Monday, November 6th to Monday, December 11, 2023, in its operational areas.
A statement from ECG explained that “the exercise is aimed at capturing the consumption readings of its postpaid customers to enable the company to produce actual bills and also to ensure that it verifies the integrity of meter readings, builds confidence in the bills it delivers to customers, as well as collect arrears owed by customers”.
“In this regard, the regional and district offices will operate with a lean staff pool who will provide essential services to customers during this exercise to enable total participation by top Management and staff,” the statement added.
ECG therefore, urged customers and the general public to cooperate with the team to carry out its mandate.
Below is a statement to that effect.
