The Cyber Security Authority(CSA) is urging the public to pay particular attention to the increased online fraudulent activities targeting customers of various banks.
The authority noted that it had received several reports regarding online fraudulent activities targeting especially customers of banks.
“The Cyber Security Authority has received several reports and further observed reports on various social media platforms regarding online fraudulent schemes targeting customers of various banks.
In a press statement issued on November 15, the authority warned customers of banks to be vigilant in their daily operations regarding bank transaction.
CSA detailed the Modus Operandi used by fraudsters to perpetuate their fraudulent activities.
It said “Customers of these banks first receive a SMS supposedly from their bank informing them that they will be receiving a call from an agent who will be assisting them to link their Ghana cards with their accounts and credit /debit (ATM) cards.
It urged the public not to give out any information because the information mostly provided is in turn used to siphon money from victims.
“The supposed agents of the banks then reach out to customers, requesting for personal identifiable information (PII) including Ghana card details , primary account numbers(PAN) of debit/credit cards, card verification value(CVV) numbers, expiry date of the cards, one time password(OTP) among others, as part of the linking process.
“Once the requested information is provided, the fraudsters undertake several online transactions, causing financial loss to victims,” a portion of the statement read.
The authority outlined measures to be considered by the public in order not to fall prey to these banking fraudulent schemes.
- Never share personal identifiable information including pin codes, debit/credit card verification values and OTPs with anyone.
- Visit/call your nearest bank branch for clarification if in doubt of unusual requests.
It entreated the public to engage the authority for any cybersecurity/ Cybercrime incident reporting points of contact for reporting cyber crimes and seeking guidance and assistance on online activities.
Call or text -292, Whatsapp-0501503111 or Email-report@csa.gov.gh